11 East Coast Road #01-01, Singapore Monday - Sunday 09:00-19:30 63446316 / 62479783

Terms and Conditions

Welcome to the Annietiang TCM Website. Please read these Term and Conditions carefully before using the Annietiang TCM website. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you indicate that you have read, understood and agree to be bound by this agreement, and that you understand and intend this user agreement to be the legal equivalent of a signed, written contract between you and Annietiang TCM, and equally binding. If you disagree with any part of the terms then you may not access the Service.

Travel Documents for TCM treatment from oversea

All participants for TCM treatment from oversea must be in possession of a valid passport valid for at least 6 months from the start time of travel (or more, depending on what treatment the client is seeking and how long the treatment may last) and at least 2 free pages in the passport. A visa may be required.

Privacy Policy 

Our APP/Website strictly complies SINGAPORE PDPA ACT 2012 to protect your privacy. For the purpose of these Terms and conditions, “Data” means all electronic data or information, including personal data submitted by you via our Website and email. You recognize and acknowledge that in order to facilitate the provision of Medical Services for you, we will need to provide certain details of your personal information, including any medical information or records you provide to us, to licensed Medical and Healthcare Providers. You explicitly consent to the transfer and disclosure of your personal and non-personal information to these Medical and Healthcare Providers. We may also use your contact details, including your phone number and email address to contact you.

The protection of our users’ personal information is extremely important to us. Annietiang TCM endeavours to protect your privacy and the privacy of others who access the Website and use our service and facilities. We will never sell to, or share your information with, any third party at any time without your permission. The information that we collect from our users is used only to facilitate the selection of desired destinations and medical procedures, and to make the necessary travel arrangements for clients.

However information sent over the Internet cannot be guaranteed to be completely secure as it is subject to possible interception, loss or alteration. You understand and agree to assume the security risk for any information you provide to us. We are not responsible for any information sent over the Internet and will not be liable for any damages or other loss incurred in connection with any information sent by you to us or to a Healthcare Provider, or any information sent by us, a Healthcare Provider or any third party to you over the internet.

Delivery Services policy: 

All services will be held in Annie Tiang TCM Clinic unless we do offsite TCM Consultant , treatment etc. Patients need bring along their NRIC or passport and healthy history record when visit our clinic.

Payment Policy:

We support NETS, VISA, MASTERCARD, PAYPAL and Cash Payment.
Refunds will not be provided for online payment.

Contact Information:

If you have any questions about these Terms, please contact us.
Tel: +65 63446316 / 62479783
Address: 11 East Coast Road #01-01, Singapore

Links to Other Sites 

This sitemay contain links to other third party websites or services that are not owned or controlled by Annietiang TCM. We expressly disclaim any responsibility for the content of these other sites and for the availability, accuracy, reliability, completeness, currency, quality, performance or suitability of the information, products and services available or advertised on or through these other sites.We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Changes in the Terms and Conditions

We reserve the right, at our sole discretion, to change our Terms & Conditions from time to time. Your continued use of this Site after such changes take effect will be deemed to constitute your acceptance of our new Terms & Conditions.

Disclaimers

All information provided on the Website or through direct communication with Annietiang TCM is intended as a guide only and shall not be construed as a substitute for professional medical advice and Annietiang TCM makes no representations, warranties or undertakings as to the accuracy of any information provided.

The institution providing treatment will be completely responsible for all the treatments, opinions and advice. Annietiang TCM will not be accountable or held responsible for the same.

Annietiang TCM will not be accountable or held responsible for any information that the patient or his/her relative chooses to withhold with regard to past medical history during or after treatment. Annietiang TCM will also not be accountable or held responsible for the instances wherein the treating medical institution chooses to not solicit this information from the patient beforehand.

Annietiang TCM will also not be accountable or held responsible for any complications, emergencies or medical requirements that may arise during or after treatment as a result of the patient’s present or past illnesses, allergies to certain drugs or side effects. It is the responsibility of the treating medical institution to handle this.